Liam Palmer Accountancy Limited is registered with the Information Commissioner's Office (ICO). Registration number: ZB957959. We are committed to protecting your personal data and being transparent about how we use it.
1. Who we are
Liam Palmer Accountancy Limited ("we", "us", "our") is a company registered in England and Wales. Company number: 16650428.
Registered address: 85 Great Portland Street, First Floor, London, England, W1W 7LT.
We are the data controller for the personal data we collect through this website and in the course of providing accountancy services.
If you have any questions about this privacy policy or how we handle your data, please contact us at: liam@liampalmeraccountancy.co.uk
2. What data we collect
We may collect and process the following personal data:
- Contact information — your name, email address, and phone number when you submit an enquiry via our contact form
- Business information — details about your business type and circumstances that you share with us
- Client data — financial records, tax information, payroll data, and other information necessary to provide accountancy services
- Communication data — records of correspondence between us by email or other means
- Website usage data — information about how you use our website, collected via cookies (see our Cookie Policy)
3. How we use your data
We use your personal data for the following purposes:
- To respond to enquiries submitted via our contact form
- To provide accountancy, tax, payroll, bookkeeping and related professional services
- To comply with legal and regulatory obligations, including HMRC requirements
- To fulfil our obligations as an ACCA regulated firm
- To send relevant service updates or communications where you have consented or where we have a legitimate interest to do so
- To improve our website and services
4. Legal basis for processing
We rely on the following legal bases under UK GDPR:
- Contract — processing is necessary to provide the services you have engaged us for
- Legal obligation — where we are required to process data to comply with HMRC, ACCA, or other regulatory requirements
- Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries and improving our services
- Consent — where you have given us clear consent, for example to receive marketing communications
5. How long we keep your data
We retain personal data only for as long as necessary:
- Enquiry data — if you do not become a client, we will retain your enquiry data for up to 12 months
- Client records — we retain client financial and tax records for a minimum of 6 years in line with HMRC requirements and our obligations under anti-money laundering regulations
- Email correspondence — retained for the duration of our working relationship and for 6 years thereafter
6. Who we share your data with
We do not sell your personal data. We may share it with:
- HMRC — where required for tax filings, payroll submissions, or VAT returns
- Companies House — for the filing of statutory accounts and confirmation statements
- Software providers — we use cloud-based accountancy and payroll software to deliver our services. These providers are GDPR compliant and act as data processors on our behalf
- ACCA — we are regulated by ACCA and may be required to share information as part of regulatory oversight
- Professional advisers — such as legal advisers, where necessary
We do not transfer your data outside the UK or EEA without appropriate safeguards in place.
7. Your rights
Under UK GDPR, you have the following rights:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your data, subject to legal retention requirements
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a structured, machine-readable format
- Right to object — you can object to processing based on legitimate interests or for direct marketing
- Rights related to automated decision-making — we do not make automated decisions about you
To exercise any of these rights, please contact us at liam@liampalmeraccountancy.co.uk. We will respond within 30 days.
8. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Telephone: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.
9. Cookies
Our website uses cookies. Please see our Cookie Policy for full details of the cookies we use and how to manage them.
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.